Returns and Refunds Policy

If you are not satisfied with our specialty coffee purchase from www.highnoonroasters.com, please contact us at questions@highnoonunlimited.com within 7 days of receiving your specialty coffee. Within your email, please include your name, invoice number and the reason for why you are not satisfied with your specialty coffee selection.

Please allow 1-3 business days for us to review your reason for your dissatisfaction. If we have questions or if you qualify for a return or replacement, a roasting specialist will either contact you or reply to your email with instructions or guidance in order to receive a refund or replacement.

To receive a full refund, all unused product(s) must be returned, unopened and in the original packaging, at the customer’s expense. Please include your original order invoice number in the return shipment, which allows us to recognize your return when it arrives at our roasting facility.

Once a return shipment has been received, inspected and approved, we will contact you via email and issue a full refund for the returned items minus any discounts, promotional codes or coupons that were used at the time of purchase. All refunds are exclusive of shipping costs, which are non-refundable. All refunds will be issued to the original form of payment used at the time of purchase.

Subscribe to

Our Newsletter

0
    0
    Your Cart
    Your cart is emptyReturn to Shop
    Continue Shopping

    Medium Dark Roast

    ×
    Rich, dark color, this roast has some oil on the surface and with a slight bittersweet aftertaste.

    Dark Roast

    ×
    This roast produces shiny black beans with an oily surface and a pronounced bitterness. The darker the roast, the less acidity will be found in the coffee beverage. Dark roast coffees run from slightly dark to charred, and the names are often used interchangeably — be sure to check your beans before you buy them!

    Light Roast

    ×
    - Light brown in color, this roast is generally preferred for milder coffee varieties. There will be no oil on the surface of these beans because they are not roasted long enough for the oils to break through to the surface.

    Medium Roast

    ×
    - This roast is medium brown in color with a stronger flavor and a non-oily surface. It’s often referred to as the American roast because it is generally preferred in the United States.

    Extra Fine

    ×
    Turkish coffee is essentially very strong coffee with fine grinds in it. Based on that description alone, it’s a no-brainer that this kind of coffee requires an extra fine grind. To give you an idea of size, the coffee grinds should resemble powdered sugar, making it even finer than what’s used espresso. The grinds need to be so fine that some grinders can’t even accommodate Turkish coffee. So, when you’re looking for a coffee grinder, make sure it has the proper settings should Turkish coffee be your coffee of choice.

    Fine Grind

    ×
    For stovetop espresso makers, use a fine coffee grind. A fine grind will be similar in size and feel to that of sugar. It should also be slightly coarser than a grind used for a regular espresso maker. Fine grind is required because of the short time the coffee grind comes in contact with water. Pressure builds up in the espresso maker which forces the water through the fine grinds. If you were to use a coarse grind, the water would not be able to extract the flavor from the beans. Due to this, espresso is the most sensitive of coffee types when it comes to the size of the grind of coffee beans and brewing good coffee. If the grind is just slightly finer or coarser, it can drastically affect the end taste of the espresso.

    Medium Coarse Grind

    ×
    For pour over coffee, the best grind to use is a medium-coarse grind. A medium-coarse grind will be similar in size to a French press grind but less chunky and will feel slightly smoother. If you are using a cone-shaped pour over, then use a medium-fine coffee grind instead. Since there are many different pour over brewers, each one will need a slightly different grind. You may need to experiment a bit more with this method until you find what tastes best for you. Keep in mind: the less time the water is in contact with the coffee grind, the finer the grind should be.

    Coarse Grind

    ×
    Brewing coffee with a French Press requires a coarse, even grind. A coarse ground will look somewhat chunky. Because the coffee is steeped in boiling water, the contact time between the water and coffee is much longer, which requires a coarser grind. Grinding the coffee too coarse will make the coffee weak. Grinding too fine will make the coffee murky and taste bitter.

    Medium Grind

    ×
    Siphon coffee requires a medium grind size between filter and espresso but closer to the filter size. Siphon coffee makers typically use a cloth or metal filter, producing a full-bodied and clean cup. You don’t want the grinds to be too fine that they’ll clog the filter and you don’t want them to be too big. If the grinds are too big, flavor will be lacking as it is a quick brewing process. Learnhow to make siphon coffee.